Welcome to ImprovedResume.com. These Terms and Conditions govern your use of our website and the services provided by ImprovedResume.com, including but not limited to resume rewriting, resume optimization, ATS services, and LinkedIn profile optimization (the "Services"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing and using the website and services provided by ImprovedResume.com, you acknowledge and agree to comply with these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any of these terms, you must immediately stop using the website and services.

2. Services Provided

ImprovedResume.com offers the following digital services:

• Resume Rewriting
• Resume Optimization
• ATS Optimization for Resumes
• LinkedIn Profile Optimization

These services are designed to help individuals improve their job search documents and enhance their chances of success in the job market.

3. Account Registration

In order to use certain services on our website, you may be required to register an account. When registering, you agree to:

• Provide accurate and up-to-date information.
• Maintain the confidentiality of your account and password.
• Be responsible for all activities under your account.

If you suspect any unauthorized access to your account, you must notify us immediately.

4. Service Orders

When placing an order for our services, you agree to provide accurate and truthful information regarding the documents you wish to have rewritten or optimized. You are solely responsible for the content you submit.

• Service Delivery Timeframe: Each service comes with an estimated delivery time, which will be provided to you at the time of purchase. We aim to deliver services in a timely manner but do not guarantee specific timelines.
• Payment: Payment is required before the commencement of services, and prices are clearly displayed at the time of purchase.

5. Payment Terms

All payments for services are processed through secure online payment systems. We accept the following payment methods:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Other methods as specified during checkout.

By submitting your payment, you agree to pay the fees associated with the services you selected.

6. Refunds and Cancellations

Due to the nature of our digital services, we do not offer traditional returns or exchanges. However, we do offer refunds under specific conditions, which are outlined in our Refund Policy.

• Non-Refundable: Once the service has been initiated and delivered, we do not offer refunds except in cases of failure to deliver or significant errors in the service.
• Revisions: If you are not satisfied with the final product, we offer a revision policy to make changes and ensure satisfaction, as detailed in our Return Policy.

7. Intellectual Property

• Ownership of Content: You retain ownership of all content you submit to us. However, by submitting your content, you grant us a license to modify, rewrite, or optimize your materials as needed to complete the service.
• Ownership of Work: Upon completion of the service, we transfer the ownership of the optimized document (resume, LinkedIn profile, etc.) to you. All work delivered is solely for your personal use.

You may not resell, redistribute, or repurpose the work provided by ImprovedResume.com without express permission.

8. User Obligations

You agree to use the website and services in a manner that is lawful and respectful. You are prohibited from engaging in the following activities:

• Providing false or misleading information in your documents.
• Attempting to manipulate or bypass the system (e.g., submitting plagiarized or non-original work).
• Using the service for illegal, unethical, or harmful purposes.

We reserve the right to terminate your access to the services if you violate these terms.

9. Limitation of Liability

To the maximum extent permitted by law, ImprovedResume.com is not responsible for any indirect, consequential, or punitive damages arising from the use of our services. This includes, but is not limited to:

• The inability to secure employment after using our services.
• Any errors or omissions in the content of the resumes or LinkedIn profiles.
• Delays in service delivery or technical issues affecting our website.

Our liability is limited to the amount you paid for the specific service that resulted in the issue.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting the personal information you provide. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our services, you consent to the data collection and usage practices described in the Privacy Policy.

11. Termination of Services

We reserve the right to suspend or terminate your access to the website and services at any time, without prior notice, if we believe you have violated these Terms and Conditions. If your account is terminated, you will no longer have access to any services or content.

12. Modification of Terms

ImprovedResume.com may update or modify these Terms and Conditions at any time. Any changes will be posted on this page, with an updated "Last Updated" date. Continued use of the website and services after such changes will constitute your acceptance of the new terms.

13. Dispute Resolution

Any disputes arising out of or related to these Terms and Conditions shall be governed by the laws of [Your jurisdiction]. You agree to resolve any disputes through [arbitration/mediation] in [your location], and submit to the jurisdiction of the courts in that location.

14. Force Majeure

We will not be held liable for any delay or failure in the performance of our services due to events outside of our control, including but not limited to acts of God, strikes, natural disasters, or government actions.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: support@improvedresume.com Address: 39 Mill Lane, Portbury, Bristol BS20 7TX

By using ImprovedResume.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.